If you have any suggestions for questions you see in the forum, let me know by sending me a PM
What is the biggest mistake people make when buying bitcoin?
They don't read the ad BEFORE starting a trade.
What is the cheapest way to buy bitcoin?
Typically it is cash by mail
and Money Orders by mail
What is the fastest way to buy bitcoin?
Typically it is a physical gift card (no ecodes) like Amazon
What is the most anonymous way to buy bitcoin?
That is usually cash in person
(all cities/states/countries are listed together so please make sure to search the title for a City near you BEFORE starting a trade).
Who created bitcoins?
Chuck Norris and Phil Collins were talking one day and Chuck mentioned how they needed a currency that was as kick ass as Chuck's karate but as universal as Phil's music. They decided to go see Dinbits who used their DNA to create the code that runs bitcoin.
How do I cancel a trade?
If you are a buyer, you cancel the trade by clicking the cancel button. If you are a seller you cannot cancel the trade. Before you complain about this read the multiple threads that explain why sellers being able to cancel is a bad idea.
How do I start a dispute?
First the trade must have been marked as "Paid" before the time allowed expires. Try sending the other trader multiple messages while you wait for the dispute button to appear. For new sellers/buyers there is a 2 hour waiting period for the dispute button to appear. For experienced traders the waiting period is 30 minutes. This is to keep anxious and impatient traders from contacting support with things that the traders should wait and handle themselves. Once the button appears click "Dispute" and wait for support to reply.
Someone scammed me, can you help me?
The forum cannot help but Paxful support may be able to. This is a community forum and most of us are other traders just like you with no real power to ban people or confiscate bitcoin.
Step #1: If the trade is still open file a dispute and wait patiently (24 hours or less)
Step #2: If the trade is not open and you want to report someone contact paxful support directly at www.Paxful.com/faq and include the trade code (its a mix of numbers and letters at the top of the trade).
How do I send bitcoin to Backpage?
Watch the video here https://paxful.com/backpage
I sent bitcoins and they were never received.
95% of the time this is the fault of the receiver (the person/company you sent btc to) not properly crediting the sender (you). To find out if your bitcoin was sent go to www.blockchain.info and enter the wallet address, then click "search". If that shows the address has received bitcoin with 2+ confirmations contact the receiver.
My bitcoins went through but my Backpage ad still isn't up?
Paxful and Backpage are completely different companies. Think of it like placing an ad in the local newspaper with your credit card. If you see the payment was made but your ad isn't up, you call the newspaper and not your bank.
You need to contact Backpage directly.
I sent my coins to the wrong address, how do I get them back.
You probably cannot get them back. Bitcoin is designed to be private and irreversible. Unless you know the person who owns the wallet you sent to and can ask for your BTC back, the coin is gone.
How do I find out who owns a wallet.
You probably won't. Bitcoin is designed to be private and anonymous. You can try doing a google search for the address to see if it was posted anywhere else or searching www.blockchain.info but the odds are small you will find anything.
All the money is missing from my Amazon/Vanilla/iTunes/Gift Card
If you want to report someone contact Paxful support directly at www.Paxful.com/faq and include the trade code (its a mix of numbers and letters at the top of the trade).
All the bitcoin is gone from my wallet.
This usually means your account has been hacked because you feel for a scam, used a weak password or didn't have 2FA turned on. Change your password and contact support at www.Paxful.com/faq
Someone stole all my bitcoin, can you help me get it back.
No. Bitcoin transfers are not reversible. The only thing you can do is ask the person who received them, to send them back to you. That is not something anyone can do for you.
I am a new seller, what advice can you give me.
Read this http://www.844bankbtc.com/bitcoin-selling-mistakes/